Shipping & Return Policy
Shipping Rules and Regulations
The customer will be responsible for all shipping and handling charges.
UPS does not accept P.O. Boxes as shipping address.
Packages that are returned or shipped with an incorrect address provided by the customer will be subject to additional shipping charges.
Customers are fully responsible for any additional fees imposed by customs, including any tariffs and duties.
We are not responsible for the loss and damage during the process of transport of the returned goods.
Our products are delivered in boxes and are usually packaged with plastic bubbles inside the parcel to keep the jewelry steady, waterproof and crushproof.
We do not guarantee that all the requested items are in stock and it will be shipped without any notifications.
Customers are not charged for the out of stock items; only the items sent will be stated on the invoice.
Business days in transit (UPS Ground Shipping Times).
UPS does not accept P.O. Boxes as shipping address.
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All Sales are FINAL.
There will be NO REFUND, NO EXCHANGES/CREDIT on merchandise that is not defective.
Only unused defective merchandise may be returned with pre authorization and a copy of the original receipt and invoice.
Items may not be returned for any other reason.
Returned items will not be accepted if not in the original packaging; must be assorted exactly as you received it.
All claims must be within 7 days of receipt and store credit will be given only on defective merchandises that are no longer in stock.
Items that have been displayed, offered for sale, or marked in any way are not returnable.
Original freight fees are not refundable and customers are responsible for all return freight